Orders & Returns

ORDERS

At Eurocafe Imports, we recognize that it is important for you to receive your orders as quickly as possible. Therefore, we make it our priority for all orders placed before 1 PM EST on a business day to be shipped out that same day. Orders placed after 1PM EST will usually ship out the next business day.

This saves you time and gives you comfort in knowing that your order will reach you as soon as possible.


RETURNS

If you find anything wrong with your order when you receive it, please contact us and let us know. We will do anything possible to get you the product that you ordered or refund you an appropriate amount. This applies to: receiving the wrong product, receiving a damaged product, missing product, and similar situations.


TRACK SHIPMENT

UPS Shipping Tracker


SHIPPING AND DELIVERY

Eurocafe Imports ships most of its orders through UPS. We ship orders daily at 4:30 PM EST. If your order is placed before 1:00 PM EST, it will likely ship the same day it is ordered.

If you have a particularly large order, freight options are available. Contact us if you think an order needs to go freight.

Refer to the graphic below for information on typical order transit lengths:

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